PERSONAL DATA PROTECTION
We process personal data with transparency and security.
This notice explains how personal data collected through rayflex.com.tr or during communications with Rayflex is processed under applicable data-protection rules, including Türkiye’s Law No. 6698.
1. Data controller and scope
Rayflex is the controller of the personal data covered by this notice. Contact address: Tahtalı Mah., Yaylacık Yolu Cd. No:41, Nilüfer / Bursa, Türkiye; e-mail: info@rayflex.com.tr.
The notice applies to website visitors, customers, prospects, suppliers, business partners, service contacts and job applicants.
2. Categories of data
Depending on your interaction, we may process name, company, role, telephone, e-mail, project and quotation details, facility and site information, technical service records, correspondence, applicant CVs and website usage or security logs.
Please do not send sensitive personal data by e-mail or forms unless it is specifically requested and a suitable channel is provided.
3. Purposes and legal grounds
Data may be used to answer enquiries, manage quotations and contracts, deliver products and services, maintain service and warranty records, assess applications, protect information systems and meet legal obligations.
Processing may rely on contract performance, legal obligations, the establishment or protection of rights, legitimate interests and, where required, consent. Privacy information and consent requests are handled separately.
4. Sharing and service providers
Data may be shared, only as necessary, with hosting and e-mail providers, authorised service and logistics partners, professional advisers and competent public authorities.
Where domestic or international transfers are required, applicable legal conditions and safeguards are considered. Personal data is not sold.
5. Retention and security
Data is retained for the period required by its purpose and legal obligations, then deleted, destroyed or anonymised.
Access controls, logging, backups and technical security measures are used to reduce the risk of unauthorised access, loss, alteration or disclosure.
6. Your rights
Subject to applicable law, you may ask whether your data is processed, request access and information, learn the purpose and recipients, request correction, deletion or restriction where conditions apply, object to certain automated outcomes and seek remedy for unlawful processing.
7. How to contact us
Send requests with the subject “Data Protection Request” to info@rayflex.com.tr or to the postal address above. Reasonable information may be requested to verify identity and clarify the request.
Requests are answered within the periods required by law. Do not send identity documents or unnecessary sensitive data through unsecured channels.
8. Cookies, links and updates
The website may use technical records and cookies needed for functionality, security and performance. Preference and consent controls are provided if non-essential analytics or marketing technologies are used.
Third-party links are governed by their own privacy practices. This notice may be updated when laws or services change; the current version is published here.